If you're not satisfied with the item you received, you can apply a retund and refund. We provide 30 days money back.
Contact us at firstname.lastname@example.org
If you’re looking to return or exchange your order for whatever reason, we're here to help! We accept returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
· Discounted items are final and cannot be returned or exchanged.
· Returned items must have tags still on and be returned in original product packaging
· Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
Your steps should be laid out clearly, linking to relevant pages, such as your online portal.
1.Reply to your order confirmation email to request which products you would like to return.
2.Print the prepaid return shipping label that you will receive by email.
3.Send all items back to us using the label provided.
ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
If you have any question in this process, please contact email@example.com.
You need to provide below information in the email1. Order number
2. The title of the products which need to return or exchange
3. Evidence pictures to shown faulty items
Thank you for your great support to us.